![Steam Steam](/uploads/1/2/4/8/124818260/280359104.jpg)
Hi Taskarnin. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.
Did you buy this within the Microsoft Store app? Have you checked in the Settings (three dots at top right in app) under Purchased, Downloads or Library?
If not there and you're signed in with the same account you bought it, contact Store Support here: https://support.microsoft.com/en-us/help/28808/..
Try running the Windows Store apps Troubleshooter at Settings > Update & Security > Troubleshoot.
Try resetting the Store cache: http://www.thewindowsclub.com/reset-windows-sto..
If that fails go to Settings>Apps and highlight Microsoft Store, choose Advanced Settings, then Reset. After it resets, restart PC.
If that fails then reinstall Store. Type CMD in Start Search, right click Command Prompt result to Run as Administrator, copy the following code and paste it into the box using the Edit tools from Box's top left dropdown menu, press Enter:
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
Did you buy this within the Microsoft Store app? Have you checked in the Settings (three dots at top right in app) under Purchased, Downloads or Library?
If not there and you're signed in with the same account you bought it, contact Store Support here: https://support.microsoft.com/en-us/help/28808/..
Try running the Windows Store apps Troubleshooter at Settings > Update & Security > Troubleshoot.
Try resetting the Store cache: http://www.thewindowsclub.com/reset-windows-sto..
If that fails go to Settings>Apps and highlight Microsoft Store, choose Advanced Settings, then Reset. After it resets, restart PC.
If that fails then reinstall Store. Type CMD in Start Search, right click Command Prompt result to Run as Administrator, copy the following code and paste it into the box using the Edit tools from Box's top left dropdown menu, press Enter:
PowerShell -ExecutionPolicy Unrestricted -Command '& {$manifest = (Get-AppxPackage *WindowsStore*).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}'
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
Steam Unable To Download Game Windows 10
- Restart your Steam and wait for its automatic update. If automatic update is failure (restart Steam but nothing happens), you need to change your download region. Verifying integrity of game cache. (It will waste your time but better than reinstall your game.).
- They were quick enough to take my money but the game does not download and now they won't respond to my mai. Stack Exchange Network. Games do not download on Steam. Ask Question 6. I have just bought Civilization 5 online through Steam as they had a promotional weekend. They were quick enough to take my money but the game does not.
- Home>How To's>Games> Fix: Steam was unable to sync your files. Games How To's Fix: Steam was unable to sync your files. Is Steam down? This question pops up the moment you are unable to connect to the Steam client, store, or the community properly. Steam tends to download updates and games over the background while you are using Windows.
Whenever this scenario occurs Steam is basically unable to download or update anything, which can be extremely annoying. Luckily enough, there are many effective solution to fix this issue for good and resume downloading/updating games.